Policy
Shipping · exchanges · returns
Shipping
- Region: Korea by default. International shipping availability is confirmed separately.
- Carrier: courier or other methods designated by the seller.
- Dispatch: after bank-transfer remittance is verified, on a business-day basis.
- Shipping fee: base fee or conditional free shipping is stated in the order guidance.
Exchanges
- For mis-shipment, damage, or defects, contact customer service promptly after delivery. Photos and order details speed up handling.
- Change-of-mind exchanges and who pays round-trip shipping follow applicable e-commerce law and notices.
Returns · cooling-off
- Under applicable law, cooling-off may be available within 7 days of receiving the goods.
- Withdrawal may be limited when cosmetics are used or damaged so value drops substantially, or when resealing after opening makes resale difficult, as allowed by law.
- Returns desk: customer service +82-2-2636-2024
Payment · refunds
Site payment is currently bank transfer. Until remittance is verified the order stays pending; no card is charged. For refunds, contact customer service—we will guide repayment to your remittance account.
Contact
Daehan Mulsan Co., Ltd. customer service +82-2-2636-2024
Teheran-ro 70-gil 12, 402-A1697, Daechi-dong, H Tower, Gangnam-gu, Seoul