Privacy policy

Daehan Mulsan Co., Ltd. (“Company”) operates the STEMCERA (스템세라) official website (stemcera.com) in accordance with applicable personal-information laws, including Korea’s Personal Information Protection Act, and adopts this privacy policy to protect users’ personal information.

1. Information we collect

Even before card payment is connected, the following may be entered or stored through order forms or inquiries:

• Required: name, mobile number, email, shipping address
• Optional: order memo, marketing consent (only when separately agreed)
• Automatically collected: access logs, cookies or similar tech, device/browser info, IP (for service stability and security)

2. Purpose of use

• Order consultation, shipping preparation, customer support
• Service improvement, fraud prevention, legal obligations
• After payment integration: payment and order fulfillment (with separate notice when connected)

3. Retention

We destroy personal information without delay after the purpose is achieved, except where law requires retention for a set period (e.g., contracts, cooling-off records, payment and supply records).

4. Third parties and processors

We do not provide personal information externally except where required by law or with user consent. When we engage processors (hosting, email, courier, etc.), we disclose the processor and work scope. Payment-provider details will be added when card checkout is connected.

5. Your rights

You may request access, correction, deletion, or suspension of processing. Contact customer service at +82-2-2636-2024 or via site inquiry channels.

6. Cookies

The site may use cookies to improve experience. You can refuse cookies in browser settings; some features may then be limited.

7. Security

We take reasonable measures such as access control and transport protection to reduce loss, theft, leakage, or alteration of personal information.

8. Privacy contact

Daehan Mulsan Co., Ltd. · CEO Youngchae Park
Teheran-ro 70-gil 12, 402-A1697, Daechi-dong, H Tower, Gangnam-gu, Seoul
Customer service +82-2-2636-2024

9. Changes

Material changes will be announced on the website.